Whether you need a berth window, a reefer slot, a gate service agreement or a project cargo plan, the fastest route is a direct line to our team at Kwai Chung. We answer every enquiry ourselves and pass it to the right planner without delay, so the person who replies to you is always the one who can actually act.
Complete the form and your email application will open addressed to help@hutchport.lat. Include your vessel name, expected arrival and cargo volume where they apply, and the right planner will pick the thread up directly.
Hutchison Ports Indonesia Limited
Terminal 4, Container Port Road South
Kwai Chung, Hong Kong (HK)
Terminal operations run around the clock, 24 hours a day, 365 days a year. The commercial and sales office is open Monday to Friday from 08:30 to 17:30 local time. For berth windows, vessel operations and gate matters you can reach the duty desk at any hour; for contracts, rates and account questions the weekday office is the right contact.
Contact the operations desk by phone at +19892797428 or by email at help@hutchport.lat with your vessel name, ETA, draft and discharge volume. The planners reply with a proposed window, usually within half a day.
Yes. Reefer boxes are handled in a dedicated power bank with live monitoring, and dangerous goods travel under a certified stevedore lane. Include the relevant certificates when you book and we will assign a coordinator. Temperatures are logged throughout the call, and you can ask for a copy of the record at any time.
The terminal is at Terminal 4, Container Port Road South, Kwai Chung, Hong Kong (HK). Our gate address and a map are shared when you confirm a call for collection or delivery. Drivers bound for the gate should follow the Container Port Road South signs and then the numbered terminal markers.